ON THE COVER
Balancing Act: How to blend strength and flexibility into your employee handbook
Genovese Joblove & Battista, P.A., operated for many years with the same employee handbook. Two years ago, though, the firm decided their traditional manual had become ineffective and it was time for a change.

“We had been in the practice of adding addendums every year to the manual,” says Firm Administrator Paula J. Lawson, CLM. “Eventually we had added so many addendums — some of which seemed contradictory — that it became very difficult to explain or justify our policies to employees. When people began to interpret statements to mean different things, it became apparent that the handbook needed to be refreshed.” Read more.